PURLEY LANGUAGE COLLEGE

General

Purley Language College ("The College") is fully aware of the need to comply with the EU's General Data Protection Regulation (GDPR) which came into force on 25 May 2018. The College has always sought to maintain the highest standards with regard to the handling/processing of personal data and can confirm that its systems and practices are now fully compliant with GDPR.

Security of Personal Data

In order to perform its function as a language school Purley Language College collects (usually via secure online forms or email) and retains confidential personal data. This includes but is not limited to names, dates of birth, gender, address, email, phone numbers and payment information.

The College keeps this information as secure as possible, typically in electronic format on its own in-house server or G Suite for Education, a secure business cloud environment. G Suite for Education holds data on secure servers both inside and outside the EEA. Further details can be found here

Clients, partners and staff have the right to know what is stored about them on our systems. Please allow up to 28 days for such requests to be fulfilled.

In the event of a security breach, the College will seek to rectify the problem insofar as it is able as soon as possible and notify affected parties within 72 hours.

Why does the College need & How does it use Personal Data?

• In order to communicate with clients, partners and staff
• In order to make appropriate decisions eg class and family placement
• In order to understand the needs of its clients and offer the right services & advice
• For safety & safeguarding purposes, for example being able to respond appropriately to a medical or other emergency
• For quality assurance
• In order to fulfill attendance and certification requests
• For secure payment processing

Communications

The College considers that it has legitimate consent to contact students, homestay families, staff and others with whom it has an ongoing business, client or employer relationship. The College does not send unsolicited marketing emails or other communications other than to agents and sending schools where a legitimate mutual interest can be demonstrated.

Continuing contact with homestay families is considered to be of mutual benefit. The college greatly values its partnership with hosts and will from time to time alert them to hosting opportunities or invite them to social events organised by the College.

If clients or partners no longer wish to be contacted or would like to have their details removed from our systems, they should inform the College in writing, preferably by emailing the Data Protection Officer whose details are given below. Please allow 28 days.

Sharing of Personal Data

The College shares certain types of data - notably host family name, address and phone number - with select partners, such as students, agents and sending schools. This information is shared on a need-to-know basis. All partners are required by the College to hold personal data securely and only for as long as is needed, and then destroy or delete it. Partners are prohibited from passing on confidential information to third parties without the express written consent of Purley Language College.

Data Protection Officer

The College's Data Protection Officer is Jan Fossgard who can be reached by emailing jan@purleyschool.co.uk

Information we collect about you when you visit the website

With regard to visits to our site we may automatically collect the following information:

• technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time);
• pages you viewed or searches made; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Our Use of Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information. The table below explains the cookies we use and why we may store them on your computer.

Cookie Name and Purpose

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.

Social Media

These cookies are set by Facebook, Twitter, Instagram, youtube and pinterest. These cookies recognise users of these social media sites when you view content on our site. They also allow you to quickly share content across social media, through the use of simple sharing buttons.